Shipping Policy
At Nilavedic, we strive to deliver your orders safely and efficiently across India.
1. Service Area
We currently ship products within India only.
2. Order Processing & Dispatch
- Orders are usually processed and dispatched within 2–4 working days after order confirmation.
- In case of any unexpected delay in dispatch, customers will be informed accordingly.
3. Shipping Partner
Orders are shipped primarily through India Post.
Depending on your location and local postal service availability:
- Deliveries may be completed directly to your address, or
- Customers may occasionally be requested to collect the parcel from the nearest post office.
4. Delivery Timeline
Delivery timelines depend on the operational guidelines and service network of India Post.
- Most orders are typically delivered within 15 days after dispatch.
- Certain regions, especially North East India, may experience longer transit durations than usual.
Delivery timelines are estimates and may vary due to:
- Weather conditions
- Transport disruptions
- Remote location accessibility
- Postal service delays
5. Customer Responsibility
Customers are requested to provide:
- Accurate shipping address
- Correct contact number
- Proper PIN code & Post Office details
Nilavedic shall not be responsible for delays or failed deliveries caused by incorrect address information provided by the customer.
6. Tracking & Support
Tracking details will be shared once the order is dispatched, wherever applicable.
For shipping-related assistance, customers may contact us through the details provided on our website.
7. Delivery Delays
While we make every effort to ensure timely dispatch, Nilavedic is not liable for delivery delays caused by:
- India Post operations
- Natural conditions
- Public holidays
- Unforeseen logistical issues
8. Policy Updates
Nilavedic reserves the right to update or modify this Shipping Policy at any time without prior notice.